Everybody is a “salesperson”, whether you are a receptionist, town planner or engineer. Customers see the person they are dealing with face-to-face, on the phone or by email as the representative of that organisation. You become the XYZ Company in their eyes. How well do you “sell” the organisation? Do you do all the lead up work and then fail to deliver; fail to "close the sale"? Do you provide a favourable impression of the organisation you represent? Learn how to become a more efficient “salesperson” and watch the reputation of your organisation grow.
Professional salespeople are not order takers - they work in retail outlets where the customers come to them.
A professional salesperson is one who finds the customer, matches their needs and provides the solution, a far more challenging task.